Customer Service & Training
December 13th, 2009 by admin
Customer Service and Training:
With world-class customer service via phone, email, and chat, plus killer training and design services, you’ll be rocking with ease and confidence in no time. Whether you’re a total automation “newby” or a seasoned “ol’ pro”, our team of Customer Support Heroes will help get you integrated, trained, and headed in the right direction to accomplish whatever you’re aiming to do with the system, and even explore your business to see what you may be overlooking about the system and where those features can supercharge your business in unexpected ways.
Key Features:
- Your own dedicated Customer Support Hero who’ll get to know your business and help get you integrated into the system
- Phone support available Mon. – Thur 7AM-9PM, Fri. 7-3pm, Sat. 9AM-1PM, and Sun. 5PM-9PM
- Email support 24/7
- 24/7 access to knowledge base
- 24/7 access to video library with short, funny step-by-step videos on every part of the system
- Done-for-you “KickStart Campaigns” professionally written and designed to get you rockin’ with your business systems in no time
- Professional Services available to design your marketing pieces and even entire campaigns for you
- Weekly Online Workshops to give you advanced training on topics like:
-The Marketing Manifesto: 10 timeless principles to guide everything we do in marketing and sales
-Follow up like you mean it: Lead management that works
-Baiting the hook: creating content that sells
-Making the sale: order form conversion, upselling, retention, referrals
-Going Pro: split testing strategies + tracking
-Spreading the word: Affiliate management made easy
-Delivering the goods: fulfillment, operations, tasks, and business automation
-The automated sales force: sales process design + management
-Digital goods: digital product delivery and membership sites that work
-Event Management on Autopilot: more sales, less hassle
-Numbers matter: reporting and stats that you should watch
-Advanced E-mail Marketing: tips and tricks from the pros
-Advanced Lead Management: higher conversion through segmentation, targeting, and being relevant
-Advanced Task Management: automating complex business systems
Watch the video!


